Too often we jump to solving a problem without fully understanding it. Even if we identify the problem correctly, it can be difficult to develop novel solutions and implement them successfully. This session will introduce you to concepts to address these pain points. Human-centered design thinking is an iterative process of identifying stakeholders, deeply understanding their needs, defining their problems, generating solutions, choosing the best solution, and ultimately gaining buy-in for the solution.
Learning Objectives:
Attendees will become familiar with the design-thinking model
Attendees will become familiar with the ladder of stakeholder engagement
Attendees will become familiar with the factors and steps involved in human-centered design